SCRUM MASTER / AGILE COACH


SCRUM MASTER / AGILE COACH SUMMARY

CONTACT

Portugal (Open to Remote)

(+351) 911 044 542

[[email protected] ](https://vmiel.notion.site/vmiel-pm-me-57ea07bcc1974f149aced43b14b98ee0)

[linkedin.com/in/vmiel](https://vmiel.notion.site/linkedin-com-in-vmiel-2a643fe8ba4f40a4898a1d6df8d296d1)


EDUCATION

ICF Professional Certified Coach (PCC) Training Instytut Mukoid, Poland

Business Analysis and Requirements Management Post-Graduate Studies WSB University Wroclaw, Poland

Team Leader IBM Corporate Readiness Certificate (CRC) Post-Graduate Studies Wroclaw University of Economics, Poland

Biomedical Engineering, BSc Wroclaw University of Technology, Poland


SKILLS

Agile Methodologies Servant Leadership Agile Process Coaching Team Facilitation Process Improvement Nonviolent Communication Conflict Mediation Root Cause Analysis Lean Thinking Time-boxing


TOOLS

Atlassian: Jira, Confluence, Bitbucket, Bamboo, Trello

Workload management: ClickUp, Monday, AHA!, Basecamp, GitHub, GitLab

Visual: Miro, Mural, Lucid, Whiteboards.io, XMind


LANGUAGES

Polish - native English - C1 Portuguese - A2


PROFESSIONAL EXPERIENCE

SCRUM MASTER Cetelem (BNP Paribas) | cetelem.pt / June 2023 – September 2023

Guide Scrum Teams and facilitate Scrum Events. Help teams remove impediments and promote self-organization. Continuously evaluate Scrum/Agile practices and recommend alternative solutions.

SCRUM MASTER BigPicture | bigpicture.one / February 2022 – August 2022

Guided one Scrum Team and one Kanban Team. Educated teams to understand and implement Scrum practices and Agile values. Influenced self-organization and motivated teams to self-improvement. Facilitated meetings and decision-making processes. Coached teams to eliminate impediments.

AI SCRUM MASTER IQVIA | www.iqvia.com / September 2021 – December 2021

• Acted as Scrum Master for two Scrum Teams. • Ensured development teams were following the core Agile principles. • Removed impediments that would prevent the team from achieving Sprint goals. • Influenced the team and organization on how to use Agile/Scrum practices. • Continuously analyzed and increased the efficiency of the development processes and monitored the quality of the work results by suitable Agile measures. • Facilitated Daily Stand-up, Sprint Planning, and all other Scrum Events (Backlog Refinement, Story Points Estimation, Retrospectives, Release Planning, Sprint Review).

SCRUM MASTER / AGILE PROJECT MANAGER REIN | www.rein.ai | DroneInsurance.com / April 2018 – March 2020

• Redesigned and administered Jira projects and Confluence spaces, prepared for the upcoming Sprints, coordinated development in the active Sprints and product releases, and organized and facilitated Scrum Events. • Assured design congruence across integrated platforms and assisted some significant changes in the product across DroneInsurance.com integrations with external applications. • As an Agile PM, Produced and maintained project timelines of the integration initiatives and liaised with internal departments on project deliverables.

IT SPECIALIST / TEAM LEADER (INTEGRATION SERVICES) IBM Poland / August 2016 – September 2017

• Beyond the day-to-day job, held an internal role as Agile Champion (supporting IBM Agile transformation) by delivering Agile training and workshops.

SCRUM MASTER / AGILE PROJECT MANAGER REIN | www.rein.ai | DroneInsurance.com / April 2018 – March 2020

• Drove 9 Lean Six Sigma projects to improve continual processes for the 2nd level of support teams. • Visualized two main service processes using the Value Stream Mapping method. • Analyzed and interpreted business data and provided in-depth analysis in identifying problems and performance exposures with alternative solutions/recommendations. • Tracked metrics, conducted statistical analysis (Statistical Process Control; Process Behavior Analysis at IBM), and communicated findings with the line manager. • Prepared Root Cause Analyses and developed actions to ensure no reoccurrence.


CERTIFICATES


ADDITIONAL INFORMATION


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